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We value your feedback, inquiries, and suggestions. Whether you have a question about our products or services, need assistance, or want to provide feedback, we’re here to help.
Frequently Asked Questions
This is a 4 part answer:
1. All cleaners are background checked.
2. We geolocate the cleaners to make sure they are where they are supposed to be
2. We have insurance for the cleaner and the house (dual insurance) from the moment they arrive to leaving
3. The cleaner has to follow a step-by-step cleaning checklist and document the entire cleaning process.
Don’t worry! Our system was built to account for cleaner cancelations, and another cleaner will automatically pick up the job.
Our system was built to account for reservation changes. The cleaner will be notified of the job cancelation and the job will be automatically rescheduled.
Keepers charges an onboarding fee of $50, this ensures your property is set up for success, a monthly, per property, subscription fee based on property count, starting at $16. Our straightforward pricing model can easily pass on to your guests. As long as the fees are built into your pricing, using our platform is essentially free for you.